100% Satisfaction Guaranteed
We stand behind everything we sell. If you are not satisfied with your purchase from Thunder Adventure Company, you can return it for a replacement or refund within 30 days of purchase in a new and unused condition with all original packaging, tags, accessories, and manuals or instructions.
If your item has a manufacturing defect in its materials or workmanship, you can return it at any time.
Returning or Exchanging Items
You can return or exchange purchases from Thunder Adventure Company by mail.
You must have a proof of purchase (sales receipt) for all returns and exchanges.
Since quantities may be limited, you can expedite an exchange by placing a new order and returning the unwanted merchandise.
Returns and Exchanges by Mail
We recommend that you ship your package with a carrier that can provide tracking and insurance. Thunder Adventure Company is not responsible for packages lost in transit without proof of tracking.
If a customer returns merchandise that does not meet conditions of the 100% Satisfaction Guarantee, it will be sent back to the customer at their expense.
To return or exchange an order by mail:
- Include a copy of your proof of purchase.
- Ship your package with a carrier that can provide tracking and insurance.Use this address:
Thunder Adventure Company
244 Lemon Grove
Irvine, CA 92618